Our managed service solutions will benefit your organisation by keeping all your systems up and running 24/7 and your IT users supported, allowing you to generate more value from your investment in IT.
As your trusted managed services provider, we think IT should be simple. Our flexible IT managed services provide a smarter way to manage your systems, reducing your costs and providing the reliability and performance you need. From fully outsourced managed services, through bespoke IT managed services packages for specific parts of your infrastructure, to traditional support, we provide services to meet your each and every need.
Approach – Our IT managed services are always tailored to meet the specific needs of each customer. We manage as much or as little as you need.
Qualified Experts – Atmos Technology consists of a wide range of talented and reliable teams who truly understand technology and business. They are people our customers not just trust but actually enjoy working with.
Expertise – Our teams have been managing complex IT infrastructures since 1999, we have accreditations with some of the world’s leading hardware and software vendors, and we’re always up to date with the latest technical developments and innovations.
Quality – All of our IT managed services are performed in-line with ITIL best practices. Atmos run an ITiL help desk and have a dedicated staff that work on our ISO processes and standards.
Key features of our services include:
- Fully outsourced Managed Services
- 1st, 2nd and 3rd line support
- TUPE and secondments
- Onsite training and CPD
- Networks auditing and troubleshooting
- Disaster recovery planning and implementation
- Service Delivery management
- KPI and SLA reporting
- Whole solutions or individual elements, including Audio Visual